These defaults applied only when the database was initialized without setting a custom password.
If you have access to a default account, changing its password is a critical security step. The process for updating your own password can usually be found within the user settings of the application. For example, in some versions, after logging in, you can navigate to the and select the 'Change Password' screen to update your credentials.
: Change the default username admin to a unique identifier to prevent brute-force attacks. ontime software default username and password
To avoid the risks associated with default credentials, follow these best practices:
If your Ontime deployment uses a separate database server (common for enterprise setups), the default database credentials might be: These defaults applied only when the database was
| Role | Default Username | Default Password | | :--- | :--- | :--- | | | admin | admin | | Supervisor | supervisor | password | | User | user | user | | Guest / Read-Only | guest | guest |
Credentials for the primary account are usually provided by the OnTime Support Department via email upon registration. Customer Web Portal: For example, in some versions, after logging in,
I can provide the exact step-by-step recovery commands for your setup. Share public link
If you are completely locked out of an on-premises installation and cannot use the email recovery function, you can reset the password directly via your SQL database management tool.
The default system behavior, if no specific authentication method is configured, is "Form-Based". Administrators configure the desired method in the Ontime Admin Center under Global > Backend > Authentication .
If you continue to face login issues, the best course of action is to contact Ontime support for assistance with password recovery or account activation.