Device Registration | Secugen

Even with proper installation, you might face integration errors. Here is how to fix them quickly.

SecuGen devices have established themselves as a leading optical fingerprint technology trusted by government agencies, enterprises, and developers worldwide. But before you can put a SecuGen fingerprint scanner to work—whether for Aadhaar-based authentication, enterprise biometric login, or custom application development—you must first complete a critical procedure: device registration.

Open your services menu by pressing Windows Key + R , typing services.msc , and hitting Enter. Locate the in the list. Right-click it and select Restart .

For RD Service deployments, ensure that the sgirdsvr.exe process is not blocked by firewalls, antivirus software, or proxy authentication. Use telnet.exe to test connectivity to www.secugenindia.in on port 443. If using a proxy server, confirm the exact authentication method (basic, digest, Windows Domain, etc.) and verify that the proxy allows HTTPS traffic in both directions. secugen device registration

The app will automatically communicate with the registration server to activate the device. Troubleshooting Common Registration Errors Error Code / Issue Possible Cause Loose connection or missing drivers.

// Initialize and open SGFingerPrint sg = new SGFingerPrint(); sg.Init(); sg.OpenDevice();

Visit the official SecuGen website or your regional RD service portal. Even with proper installation, you might face integration

| Model | Serial Number | Firmware Version | Assigned Workstation / User | Status | | :--- | :--- | :--- | :--- | :--- | | e.g., SecuGen Hamster Pro 20 | SG-XXXX-1234 | v2.1.0 | Reception PC-01 | Registered | | e.g., SecuGen HU20 | SG-XXXX-5678 | v3.0.2 | HR Laptop | Registered | | Add rows as needed | | | | |

Installation is straightforward: copy plugin files to the host server, copy the client library to the local device, configure the local registry, connect the SecuGen reader, and install the fingerprint device driver. The plugin supports up to three concurrent connections for free; larger deployments require a paid license.

Follow the on-screen prompts and restart your computer when finished. Step 2: Retrieve Your Device Serial Number But before you can put a SecuGen fingerprint

: Look at the sticker on the underside of your SecuGen device. The serial number is printed next to "S/N".

Right-click the installer file (usually setup.exe ) and select .