0xe00086cc Backup Exec !!hot!! [UPDATED]

The admin updates the credentials, restarts the services in the correct order to ensure they "wake up" properly, and clicks Run Now . The status bar turns green. The data is safe, the story ends with a successful backup, and the admin finally gets to go home. How to Fix It (The Short Version) If you are seeing this error, follow these standard steps:

If you can see the server in the "Backup and Restore" tab, right-click it and select to ensure the media server has the correct security handshake with the remote agent. Check Service Credentials

VSS requires that the SYSTEM account have full control over the volume root and the System Volume Information folder.

For NAS or networked storage, ensure the Backup Exec service account has Full Control on the share and NTFS permissions. 0xe00086cc backup exec

But in the world of Backup Exec, this generic file-not-found error is often a liar. Let’s rip off the band-aid and look at what actually causes 0xe00086cc and, more importantly, how to fix it without pulling your hair out.

In the Backup Exec console, navigate to > Logon Accounts > Manage Logon Accounts .

: Attempting to back up resources using a modern engine while running an archaic or unpatched target agent will trigger a security rejection. Step-by-Step Resolution Strategies The admin updates the credentials, restarts the services

Follow these chronological steps to identify and resolve the underlying authentication breakdown. 1. Validate and Reset the System Logon Account

Backup Exec generally requires the Remote Agent on target servers to match the Media Server’s version.

The Windows Event Viewer often provides the exact reason why the device dropped. Open ( eventvwr.msc ) on the Backup Exec server. Navigate to Windows Logs > System . How to Fix It (The Short Version) If

When Backup Exec throws this error, the disruption usually stems from one of four technical areas:

The error code in Veritas Backup Exec typically occurs during a push installation or upgrade of the Agent for Windows (RAWS). It is often closely related to error 0xe00086c0 , which indicates that the version of the agent already on the target computer is not supported for a direct upgrade by your current Backup Exec media server. Primary Cause This error is usually triggered because: