Open the Windows Start menu, type , and press Enter. Scroll down and uncheck Hyper-V . Uncheck Virtual Machine Platform and Windows Sandbox . Click OK and restart your computer.
What do you see? (e.g., stuck at 99%, installation failed) What Windows version are you running? (Windows 10 or 11) What graphics card (GPU) is in your PC?
Run the tool to delete all residual MSI and BlueStacks data.
Even with virtualization correctly enabled, the emulator’s internal settings can sometimes cause error 59300 or similar crashes. Optimize them as follows: msi app player 59300 fix link
The emulator requires hardware-assisted virtualization to run. Without it, version 5.9.300 will crash or lag severely. Restart your PC and tap , F12 , or Del to enter BIOS. Locate the Processor , Chipset , or Advanced menu. Find Intel Virtualization Technology or AMD-V / SVM Mode . Change the setting to Enabled . Save your changes and reboot into Windows. 2. Configure Windows Hyper-V Settings
Uninstall completely → Delete %LocalAppData%\MSI App Player → Restart PC → Install fresh.
To resolve issues with (specifically version 5.9.300.6315 ), you can use the official installer or apply specific technical fixes depending on your error. Official Download & Reinstall Open the Windows Start menu, type , and press Enter
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Open settings within the app and try switching the graphics engine between DirectX and OpenGL .
: Add the MSI App Player installation folder to your antivirus exclusion list to prevent background scanning loops. What processor and graphics card does your computer use? Are you trying to play a specific mobile game ? Click OK and restart your computer
: Go to Windows Settings > Display > Graphics , select MSI App Player, and set it to "High Performance" to ensure it uses your dedicated GPU. 3. Clean Reinstall Tool
If the above steps do not resolve error 59300, a corrupted installation may be the cause. Perform a thorough cleanup before reinstalling: