If you haven’t yet purchased IDNow, you can download a trial version to evaluate the software before committing. The trial version allows you to test most features with certain limitations:

Ensure you are not using a Test/Sandbox API key in a Production environment installation, or vice versa.

is a software program designed to produce plastic ID cards under the Windows operating system. This desktop application does require a serial number for activation and licensing. If you’re reading this article, you’re most likely dealing with the card production software.

Many resellers provide license keys within your online account portal. Log in to the website where you made the purchase and navigate to “My Downloads” or “My Licenses.”

No software installation is required for PC-based identity verification. IDnow runs directly in your internet browser. Follow these steps:

Let us know in the comments below!

When your organization signs a contract with IDnow, the onboarding team sends a secure email containing your Company ID and initial access links.

| Version | Best For | License Model | |---------|----------|----------------| | | Single-workstation card production | Per-computer license | | Site License | Organizations with multiple computers at one location | Network-wide concurrent usage |

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.

You have tried the serial number 10 times. You have rebooted. You have tried different USB ports. The diagnostic tool still says "Unlicensed."

For facility-wide installations or technical troubleshooting, the following resources are available:

The serial number is not entered during the graphical wizard (contrary to many assumptions). Instead, you will find a configuration file:

On Android, go to Settings > Apps > IDnow > Storage > Clear Cache. On iOS, reinstall the app. To help troubleshoot further, please let me know: What error message do you see when entering the code? Which company or service requested your IDnow verification? Are you installing this on an Android or iOS device? Share public link

If you are looking for your IDnow serial number or activation details to complete an installation, follow these steps:

Idnow Serial Number Install

If you haven’t yet purchased IDNow, you can download a trial version to evaluate the software before committing. The trial version allows you to test most features with certain limitations:

Ensure you are not using a Test/Sandbox API key in a Production environment installation, or vice versa.

is a software program designed to produce plastic ID cards under the Windows operating system. This desktop application does require a serial number for activation and licensing. If you’re reading this article, you’re most likely dealing with the card production software.

Many resellers provide license keys within your online account portal. Log in to the website where you made the purchase and navigate to “My Downloads” or “My Licenses.” idnow serial number install

No software installation is required for PC-based identity verification. IDnow runs directly in your internet browser. Follow these steps:

Let us know in the comments below!

When your organization signs a contract with IDnow, the onboarding team sends a secure email containing your Company ID and initial access links. If you haven’t yet purchased IDNow, you can

| Version | Best For | License Model | |---------|----------|----------------| | | Single-workstation card production | Per-computer license | | Site License | Organizations with multiple computers at one location | Network-wide concurrent usage |

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.

You have tried the serial number 10 times. You have rebooted. You have tried different USB ports. The diagnostic tool still says "Unlicensed." This desktop application does require a serial number

For facility-wide installations or technical troubleshooting, the following resources are available:

The serial number is not entered during the graphical wizard (contrary to many assumptions). Instead, you will find a configuration file:

On Android, go to Settings > Apps > IDnow > Storage > Clear Cache. On iOS, reinstall the app. To help troubleshoot further, please let me know: What error message do you see when entering the code? Which company or service requested your IDnow verification? Are you installing this on an Android or iOS device? Share public link

If you are looking for your IDnow serial number or activation details to complete an installation, follow these steps: