Always remember: . Never share your reference number, and when in doubt, contact DBS directly through official channels. With this guide, you can now upload your documents with confidence and ease.
Protecting your personal and financial information is critical. Follow these tips to stay safe:
go.dbs.com/hkcardupload is a convenient, secure, and efficient digital channel for DBS Hong Kong cardholders to submit essential documents without visiting a branch. By understanding its correct usage, security features, and troubleshooting steps, customers can save time and ensure their card-related requests are processed smoothly. Always prioritize security—double-check the URL, protect your personal data, and use the official DBS customer service hotline if in doubt.
The DBS Hong Kong online document submission portal allows applicants to securely upload required identity, address, and income proofs for credit card applications without visiting a branch. Users must provide documents such as an HKID, recent address proof, and income evidence, adhering to specific file formats and a 5MB size limit. For detailed instructions, document requirements, and to initiate your submission, visit the DBS HK Online Document Submission go dbs com hkcardupload
When requesting a higher credit limit, DBS may request recent income documents. You can securely upload them through the same system.
Latest 3 months of salary slips, MPF statements, or tax assessment.
This dedicated web portal allows customers who applied for a credit card through a mobile app, website, or physical branch to upload supporting files safely. Instead of dropping off physical paper copies or relying on insecure email attachments, applicants use this encrypted gateway to send sensitive files directly to the credit vetting team. File Specifications and Tech Rules Always remember:
: Providing recent proof of income to support a higher spending cap on an existing card account.
Using the portal is straightforward. Follow these steps to ensure your documents are uploaded correctly:
You will likely be directed to this upload page in a few key scenarios: You will be asked to provide:
Always type go.dbs.com/hkcardupload manually into your browser or use the official DBS Hong Kong website’s navigation. Beware of phishing emails—never click links from unsolicited messages claiming to be DBS.
You will be asked to provide:
, there’s just one small hurdle left to clear before you can start tapping and earning: document submission