Inform parents that they can cancel orders directly inside their own Qkr! app prior to the cut-off time. The funds are instantly credited back to their in-app e-wallet.
The most direct way to get help is through Qkr’s customer support phone line. The number is typically listed on your school’s or business’s Qkr portal or official website, and it is usually available during standard business hours. For non‑urgent questions, email support is another option. Additionally, the Qkr app has a built‑in ‘Help’ or ‘Support’ section, often found in the menu or settings, where you can submit inquiries directly.
If you want to optimize your store setup further, let me know:
The system provides real-time, detailed itemized payment information to simplify your bank reconciliation process.
Once logged in, your operational workflow is split across three core sections: Module Section Primary Function qkr store manager help
Input clear names and descriptions. Instead of just "Shirt," use "Short Sleeve Polo Shirt - Navy."
Go to Reports > Order Summary . Generate this report right after your cut-off time to see what needs to be prepared or packed.
Because QKR uses granular permissions. As the Store Manager, you can assign roles to your staff:
Can edit menus, change prices, set cut-off times, and view order reports. Inform parents that they can cancel orders directly
Remember, help is always available. Whether you need to troubleshoot a technical glitch, adjust a customer’s order, or simply learn a new feature, Qkr’s support channels and your own internal resources are there for you. Use your portal with confidence, keep learning, and you will become an indispensable asset to your store – and a master of Qkr store management.
The new user will receive an activation email from Mastercard and must click within 24 hours.
As a store manager, you play a critical part in a larger digital ecosystem. Qkr is not just an ordering app – it is a tool that can transform how your entire operation works. For restaurants, “Qkr allows restaurateurs to offer targeted promotions directly to customers and develop reward programmes that foster engagement and loyalty”. For schools, “Qkr delivers convenience to parents, efficiency to canteen staff and excellent reporting to school office staff”.
Implementing the Qkr! system reduces the administrative burden by automating receipting and removing the need to handle physical cash. It enhances the customer experience—whether for parents ordering school lunches or diners at a restaurant—by providing a secure, frictionless checkout via Masterpass. The most direct way to get help is
The you are using (e.g., desktop browser, specific label printer model)
Use the calendar tool within the menu builder to make specific items visible only on certain days of the week.
To get the most out of Qkr and make your job easier, incorporate these practices into your daily routine.